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October 29, 2013

Making a Connection

by fnbrinc

Every direct mail letter should strive to make a connection between the letter writer and the recipient. Response rates can be dramatically increased by forming a common bond between the writer and the recipient. FNBR Inc. - Making a Connection

 

The first step in creating such a bond is to know your mailing list. By studying the demographics of the mailing list, the letter can be carefully crafted to draw in the reader, and the longer that your letter engages the reader, the more likely you are to receive a response.

 

Consider the following two letter styles being used by an insurance agent trying to generate new business:
  • In the first scenario, the agent writes a generic letter that extols the benefits of a new policy her company is promoting.
  • In the second scenario, the agent makes use of the knowledge that when she purchased her mailing list she had used a “Presence of Children” demographic selection. With this knowledge in mind, she opens her letter by saying…”With three small children of my own, I often wonder what would happen to them if something were to happen to me.”

 

Every parent at one time or another has worried about how their children would be taken care of if something were to happen to them. With that simple opening sentence, she has now made a connection with the recipients of her letters. The recipients now have a common bond to the letter writer and a reason to keep on reading. The balance of the letter still goes on to promote the insurance policy.

 

Taking the time to create a letter that connects with your recipients will require a little extra effort on your part, but it is a win – win situation for you:
  • There are no additional out of pocket costs to write a letter that creates a bond between the recipient and yourself.
  • Improved response rates that are generated when a bond is created and that means additional revenue in your pocket.

 

Take the time to analyze your database and then create that special letter, which will make a connection between you and the recipient, you’ll be glad you did.

Learn More at…

Consumer Demographics help make a strong connection.

Know Thy Customer

With FNBR’s mailing services, we can help you create a connection.

 

About FNBR Incorporated

FNBR is a marketing company located in Tampa, Florida.  FNBR offers mailing lists, database management services, typesetting and graphic design services, printing and bindery services, email marketing, and complete direct mail services to companies throughout the U.S. and Canada. FNBR can be reached at 1-888-988-8148.

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